To view our institution's contract with BankMobile, a Division of Customer Bank, click here.

What is the North Orange Welcome Kit?
The Refund Selection Kit, also known as the ‘Green Envelope’, contains a personal code and instructions on how to set up your refund preferences for Financial Aid at Cypress College. The Green Envelope will be sent to the mailing address on file with the Admissions and Records Office after you have registered for classes, completed your financial aid file, and been awarded Financial Aid. It typically takes 7 to 10 business days for the Green Envelope to arrive and it can be tracked at

Once you have selected a refund preference, it will remain active as long as you attend Cypress College. If you ever wish to update/change your preferences, you can access and manage your account at If you need Customer Support, they can be reached at 1-877-305-3977 from 5 a.m. to 8 p.m. Monday-Friday.
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Financial Aid Consumer Brochure
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Cypress Quote

There is always someone available in financial aid to answer any questions that I may have pertaining to student loans.
-Anna Scott

Contact Information

Cypress College Complex,
1st Floor

Regular Office Hours:

Monday 8 a.m. – 6 p.m.
Tuesday 8 a.m. – 7 p.m.
Wednesday 8 a.m. – 7 p.m.
Thursday 8 a.m. – 6 p.m.
Friday 8 a.m. – 5 p.m.

Summer Office Hours:
Mon - Thur: 8a.m. - 6p.m.
Friday: closed

Last Name Assigned Technician
A-F Nishad Marathe
G-M Chelsea Truong
N-R Keith Cobb
S-Z Jacqueline Ha

Phone: 714-484-7114