FAQ – Faculty


General Inquiries

Why are we changing our method of delivery for instruction?

One, to ensure the health and safety of our students and employees; two, to participate in the greater goals of “social distancing” which experts believe will slow the spread of Coronavirus; and three, to respond to the concerns of our campus community.

Will the campus remain open?

No. At this time, the campus is closed until further notice.

How long will this change last?

We intend to evaluate the implementation on an ongoing basis and to make formal re-evaluations of the plan periodically. As of now, fall 2020 classes will be remote.

What should I do if I become aware of a case of COVID-19/Coronavirus that has a connection to the campus?

Do not work in isolation. As soon as realistically possible, reach out to your immediate management supervisor and request their assistance. If this takes place after hours, you can expand the response by contacting Campus Safety, which is available 24/7. Officers can be reached at (714) 484-7387.

Remote Instruction

I’ve never used Canvas or Zoom before. Where should I start?

Kathleen McAlister has worked diligently to help respond to any challenges you might have by putting together a Canvas shell that has many resources, including videos and PDFs that will help you to become familiar with Canvas, Zoom, and other resources. To access the page, please inquire with your dean.

Please know that DE is here to help you to facilitate online teaching in whatever way we can.

What are some best practices for using Zoom?

  • One of the settings by the “Share” icon allows you as the host to control what the participants see.  If you go to advanced settings, you can make it so that only the host can share.
  • You as the host can mute everyone. This option is available from the top of the screen.
  • Disable “join before host.” This ensures that no one is in there before you arrive.
  • Disable “file transfer,” then no one can share things that are not appropriate.
  • Finally, you are strongly encouraged to have students login with their names. You can then take roll and dismiss (send someone out of the session) if you don’t recognize them.

We were told there would be training for using remote instruction platforms. When were these trainings held?

Trainings were held the week of March 16, 2020.

How do I upload my Zoom MP4 files to Canvas?

For assistance with Canvas, please email distanceed@cypresscollege.edu.

Student-Related Inquiries

Is there a resource page I can direct students to?

Yes. Have students visit our Coronavirus landing page for links to student FAQs and resources.

My students have questions related to the Library & Learning Resource Center. How should I advise them?

Direct them to library.cypresscollege.edu, which provides information for students, including an FAQ.

Many of my students have limited mobile data or no internet access. Do we know yet if and when the campus will have WiFi available in the parking lot(s)?

Yes. Wireless access will be available to students in Lot #1 on a first-come, first-served basis. Access is for registered Cypress College students with valid login credentials. Access to Lot #1 will be available to students on weekdays, from 7:30 a.m. until the end of the last scheduled class on that particular day of the week (typically 10 p.m., Monday through Thursday, and 5 p.m., Friday).