Transcripts
Transcripts (Official and Unofficial)
Your transcript is your official academic record at Cypress College. You may need it to:
- Transfer to another college or university
- Apply for employment
- Meet scholarship requirements
- Verify completed coursework or awarded degrees
You can request transcripts online, even if you attended before electronic records were available, need to include attachments, or want your transcript sent before or after grades are posted.
Important Reminder
To avoid delays, order your transcript after:
- Final grades have been posted (end of term)
- Any grade changes have been processed
- Your degree or certificate has been awarded and recorded (if applicable)
Fees and Delivery Options
Transcript fees and delivery options (electronic or mail) are displayed during checkout in Certree or Parchment. Costs vary depending on the delivery method and recipient.
The following services are available in-person only:
- The first two transcript copies are free
- Same-day service for an additional fee
Order an Official Transcript
Cypress College offers two secure online services:
- Certree (NEW)
- Parchment (available for a limited time)
Both platforms provide secure electronic delivery and may offer mail delivery depending on your selection.
Option 1: Certree
About Certree
Cypress College partners with Certree to provide a secure and efficient way to request and share transcripts.
Certree offers:
- A secure digital vault for your academic records
- Verified and certified transcripts
- Real-time tracking of document sharing
- Easy sharing with schools, employers, and other recipients
- Long-term storage for future use
Note: Cypress College currently uses Certree specifically for transcript ordering and delivery. Additional services (e.g., enrollment verification and degree verification) will be added in the future.
How to Order through Certree
- Select Order Transcript – Certree
- Sign in or create an account
- Choose Cypress College
- Select Official Transcript
- Enter recipient information
- Submit payment and complete your order
- Track your request in your Certree account
Certree FAQs
What is Certree?
A secure platform for accessing, sharing, and verifying academic records.
Do I need an account?
Yes, an account is required.
Does Certree mail paper transcripts?
No. Delivery is electronic only.
Who can I send transcripts to?
- Colleges and universities
- Employers
- Scholarship organizations
- Third-party verification services
Can I access my own transcript?
Yes, you can download it from your account.
Can I track delivery?
Yes, you can see when recipients access your transcript.
How long does the delivery take?
Retrieving and sharing documents via Certree is designed to be instantaneous. Once you input your information and successfully match your institution or employer, the credential is delivered to your Certree vault immediately, allowing you to share it right away.
Why can’t my record be found?
Possible reasons include:
- Mismatched email
- Incorrect name or date of birth
- Missing student ID or SSN
Contact Admissions & Records to update your information.
Is my information secure?
Yes, Certree uses encryption and verification technology.
What if my recipient didn’t receive my transcript?
- Verify the email address
- Check spam or junk folders
- Review your sharing history
- Contact Certree support
Option 2: Parchment
About Parchment
Parchment is a widely used platform for ordering and sending transcripts electronically or by mail. It provides a simple, self-service process and fast delivery through a large academic network.
How to Order Through Parchment
- Select Order Transcript.
- Sign in or create an account
- Search for Cypress College
- Choose your recipient
- Select delivery method
- Submit your order
- Track status in your Parchment account
Parchment FAQs
What is Parchment?
A secure service for sending academic transcripts.
Do I need an account?
Yes.
Are transcripts official?
Yes, if sent directly through Parchment to the recipient.
Note: If you send the transcript to yourself and then forward it, it may no longer be considered official.
Does Parchment mail transcripts?
Yes, paper delivery is available.
How long does processing take?
Typically, between 24-48 hours, however, complete delivery may depend on the recipients’ processing times.
Delays may occur due to:
- Account holds
- Pending grades or degrees
- High-volume periods
Can alumni use Parchment?
Yes, if their institution participates.
Can I cancel or change my order?
Contact support immediately — changes may not be possible after processing begins.
What if my transcript wasn’t received?
- Verify recipient details
- Check spam folders
- Review order status
- Contact Parchment support
Where can I get help?
Contact support.
View an Unofficial Transcript (Free)
Click here to view an unofficial transcript.
Unofficial transcripts are useful for:
- Tracking academic progress
- Planning courses
- Meeting with a counselor
Important: Unofficial transcripts are not accepted for:
- Admissions
- Employment verification
- Transfer evaluation