Financial Aid

Inside the Fall 2021 Financial Aid letter are the resources you need to make sure you’re prepared to succeed this fall! We cover some of our most frequently asked questions that we receive at the start of each semester.

For more information about the disbursement process, please visit the Disbursements and BankMobile section of our site.

Registration FAQs

Do I need to reapply for aid each year? What application is used for fall 2021?

Yes, you must reapply for financial aid year. Fall 2021 is the start of our 2021-22 aid year. If you have not yet applied for 2021-22, it’s not too late! You can apply now (see our “Financial Aid Application Process” section for help with applying). 2021-22 will cover fall 2021, spring 2022, and summer 2022.

My CCPG (fee waiver) isn’t working, it is charging me enrollment fees?

There could be several reasons why your California College Promise Grant (CCPG) hasn’t posted:

  • You haven’t applied yet for 2021-22 (the 2020-21 aid year will not cover fall 2021).
  • You forgot to add Cypress to your FAFSA or CADAA
  • The class(es) you registered for are at Fullerton College – if this is the case, you just need to add Fullerton to your FAFSA or CADAA and resubmit so that they can post the CCPG for you.
    • If you see an “F” next to a course number, that is a Fullerton course. (Ex: Math 40 F)
    • If you see a “C” next to a course number, that is a Cypress course. (Ex: Math 40 C)
  • You have been disqualified – get information on the standards and how to regain eligibility.
  • Please note for summer registration: the CCPG posts to eligible student accounts within 48 hours after the student registers for a summer course. Students will not be dropped for nonpayment while waiting for the CCPG to post to their account.

When registering, the system says I will be dropped from my classes if I don’t pay all fees right now?

If you are in the processing of applying for aid or completing your financial aid file, you can wait to pay the fees until you have completed your financial aid file. You will not be dropped for nonpayment, however, you will receive a hold on your account (will prevent you from being able to register for classes in the future) until the balance is paid.

What if I paid for my enrollment fees, and then qualify for the CCPG (fee waiver) after? Will I get my money back?

If you qualify for the CCPG (fee waiver) after you’ve already paid for your enrollment fees, you will receive a reimbursement check in the mail from the Bursar’s office. All summer refunds will be processed automatically after 10% into the term (about 1 week into the semester). If any issue arises and you do not receive your refund, please check directly with the Bursar’s office.

Please ensure that your mailing address in up-to-date in myGateway (if you’re not sure how to view/correct, please view our short tutorial.

I am a non-resident and have to pay out-of-state tuition – how can I put my Pell grant towards my non-resident fees?

If you are eligible for Pell grant funds, you can wait for your Pell grant to pay out (see disbursement schedule) and you will be required to pay the remaining balance. You will not be dropped for nonpayment, but you will have a hold on your account until the balance is fully paid off. If you do not want the hold on your account, you can contact the Financial Aid Office to request a Non-Resident Fee Deferment Form – however, you will need to pay the remaining balance up front.

How do I check the status of my Charger Experience (Promise) Program / North Orange Promise?

If you have already completed your financial aid application and file, check the Student Success checklist in myGateway. If you have questions regarding your checklist, please contact the Promise Center at Complete either the FAFSA ( or CADAA ( The 2020-21 year applies for the current school year (through summer 2021) and the 2021-22 year begins fall 2021.

Once you submit and we receive your application, you may need to complete additional required documentation through our online software at (You’ll receive an email with instructions once we receive your application). Please review our Financial Aid Application Process for a step-by-step guide of what to expect after you apply.

How does an Excused Withdrawal impact my financial aid?

Students may select an Excused Withdrawal (EW) with a refund via myGateway. For Financial Aid purposes, EW’s are treated similarly to a Withdrawal (W) from a class and will impact your Satisfactory Academic Progress (SAP). Receiving an EW will directly impact the completion rate portion of your SAP since you attempted the class and did not complete it. For more information on how your SAP is calculated, please review the SAP link provided above.

Financial Aid Application Process

The financial aid application process can be done in three steps:

  1. Complete the FAFSA at or Dream Act application at starting October 1. For priority consideration, apply by March 2.
  2. Your FAFSA or Dream Act info is added to myGateway. You must complete your file by June 30 in order to have your eligibility established.
  3. Satisfactory Academic Progress (SAP) and award status can be viewed in myGateway. Remember to check myGateway regularly for important updates.
Financial Aid Academic Progress Flyer

Students in good standing typically graduate and transfer on time. Maintaining good standing is essential if you plan on receiving financial aid when you transfer.

Students on financial aid warning are provided one semester to improve their academic performance being being disqualified. Students who have exceeded the maximum timeframe are automatically disqualified and do not receive a warning semester.

Disqualified students are provided specific instructions regarding the appeals process, timeline, and procedures for requesting additional eligibility via email and myGateway.

Get Help with Financial Aid Questions

As of August 2, 2021, our offices are now open to in-person visits. Please note that our in-office staff will be limited during the fall semester, we encourage you to continue utilizing the following remote services to reach us as quickly as possible. Please remember to include your student ID number in your message (or bring your photo ID if visiting in-person).

If you require in-person accommodations, please contact our office one business day in advance so that we can make appropriate arrangements to best serve you.

Live Chat: Cranium Café (sign in with your myGateway login)
Social Media: @cypressfinaid
Phone: (714) 484-7114

For more information regarding the Campus and Coronavirus Updates and Planning, please visit


Cypress College Complex (Building 6), 1st Floor, Room 120

Contact Information

T: (714) 484-7114
F: (714)-484-6061


In-person: Monday – Thursday 8 a.m. – 5 p.m. (closed Fridays)
Remote: Monday – Friday 8 a.m. – 5 p.m.