Inside the kickoff letter are the resources you need to make sure you’re prepared to succeed this fall! We cover some of our most frequently asked questions that we receive at the start of each semester and resources available to all students (free Chromebook checkouts, food bank, and more)!
For more information about the disbursement process, please visit the Disbursements and BankMobile section of our site.
Do I need to reapply for aid each year? What application is used for spring 2021?
Yes, you must reapply for financial aid each year. Fall 2020 is the start of our 2020-21 aid year. If you have not yet applied for 2020-21, it’s not too late! You can apply now (see our “Applying for Aid” section for help with applying). 2020-21 will cover fall 2020, spring 2021, and summer 2021.
My CCPG (fee waiver) isn’t working, it is charging me enrollment fees?
There could be several reasons why your California College Promise Grant (CCPG) hasn’t posted:
- You haven’t applied yet for 2020-21 (the 2019-20 aid year will not cover fall 2020).
- You forgot to add Cypress to your FAFSA or CADAA
- The class(es) you registered for are at Fullerton College – if this is the case, you just need to add Fullerton to your FAFSA or CADAA and resubmit so that they can post the CCPG for you.
- If you see an “F” next to a course number, that is a Fullerton course. (Ex: Math 40 F)
- If you see a “C” next to a course number, that is a Cypress course. (Ex: Math 40 C)
- You have been disqualified – get information on the standards and how to regain eligibility.
When registering, the system says I will be dropped from my classes if I don’t pay all fees right now?
If you are in the processing of applying for aid or completing your financial aid file, you can wait to pay the fees until you have completed your financial aid file. You will not be dropped for nonpayment, however, you will receive a hold on your account (will prevent you from being able to register for classes in the future) until the balance is paid.
What if I paid for my enrollment fees, and then qualify for the CCPG (fee waiver) after? Will I get my money back?
If you qualify for the CCPG (fee waiver) after you’ve already paid for your enrollment fees, you will receive a reimbursement check in the mail from the Bursar’s office. Please check directly with the Bursar’s office for the status of your refund.
I am a non-resident and have to pay out-of-state tuition – how can I put my Pell grant towards my non-resident fees?
If you are eligible for Pell grant funds, you can wait for your Pell grant to pay out (see disbursement schedule) and you will be required to pay the remaining balance. You will not be dropped for nonpayment, but you will have a hold on your account until the balance is fully paid off. If you do not want the hold on your account, you can contact the Financial Aid Office to request a Non-Resident Fee Deferment Form – however, you will need to pay the remaining balance up front.
How do I check the status of my Pledge/Promise?
If you have already completed your financial aid application and file, check the Student Success checklist in myGateway. If you have questions regarding your checklist, please visit the North Orange Promise site for program & contact information. You can also email Charger Experience or Pledge Program. Complete either the FAFSA (fafsa.gov) or CADAA (dream.csac.ca.gov). The 2019-20 year applies for the current school year (through summer 2020) and the 2020-21 year begins fall 2020.
Once you submit and we receive your application, you may need to complete additional required documentation through our online software at cypresscollege.verifymyfafsa.com. (You’ll receive an email with instructions once we receive your application). Get more assistance with applying for aid.
How can I get help with Financial Aid questions?
As of March 16, 2020, our office is closed to in-person visits, but we are still able to assist you! We encourage you to utilize the following alternatives to reach us. Please remember to include your student ID number in your message so that we can assist you as quickly as possible.
For more information regarding the Campus and Coronavirus Updates and Planning, please visit cypresscollege.edu/coronavirus/.
The financial aid application process can be done in three steps:
- Complete the FAFSA at fafsa.gov or Dream Act application at caldreamact.org starting October 1. For priority consideration, apply by March 2.
- Your FAFSA or Dream Act info is added to myGateway. You must complete your file by June 30 in order to have your eligibility established.
- Satisfactory Academic Progress (SAP) and award status can be viewed in myGateway. Remember to check myGateway regularly for important updates.
Students in good standing typically graduate and transfer on time. Maintaining good standing is essential if you plan on receiving financial aid when you transfer.
Students on financial aid warning are provided one semester to improve their academic performance being being disqualified. Students who have exceeded the maximum timeframe are automatically disqualified and do not receive a warning semester.
Disqualified students are provided specific instructions regarding the appeals process, timeline, and procedures for requesting additional eligibility via email and myGateway.
Cypress College Complex (Building 6), 1st Floor, Room 120
T: (714) 484-7114
Monday–Thursday 8 a.m. – 6 p.m.
Friday 8 a.m. – 5 p.m.