COVID-19 Financial Aid FAQ:
What happens if I drop ONE of my classes?
Students that drop a course because of the change to online instruction (earning a W grade or get an Incomplete) will not owe back their Financial Aid (the aid is based off Frozen Units on 02/09/2020) as long as they do not drop ALL of their courses. However, it may impact your Satisfactory Academic Progress in future semesters.
What happens if I drop ALL of my classes?
Students that drop all of their courses, due to the transition for online instruction will have their eligibility calculated based on the percentage attended/earned and any unearned amount will have to be repaid by the student. This is called a Return to Title IV calculation, in which you will be notified the amount you owe within two weeks of completely withdrawing. Complete withdrawals may also impact your Satisfactory Academic Progress in future semesters.
Is there any other aid I can get on top what I’ve already received for spring 2020?
If you have received all eligible grants and you need additional financial assistance, you may apply for a Federal Student Loan.
For more information, please visit our Loan section: cypresscollege.edu/financial-aid/federal-aid-programs/.
If you would like to pursue obtaining a student loan, please reach out to Nishad Marathe (Loan Coordinator) at email@example.com.
How do I apply for aid?
Once you submit and we receive your application, you may need to complete additional required documentation through our online software at cypresscollege.verifymyfafsa.com. (You’ll receive an email with instructions once we receive your application).
How can I get help with Financial Aid questions?
As of March 16, 2020, our office is closed to in-person visits, but we are still able to assist you! We encourage you to utilize the following alternatives to reach us. Please remember to include your student ID number in your message so that we can assist you as quickly as possible.
Live Chat: Cranium Café: cypress.craniumcafe.com (sign in with your myGateway login)
Social Media: @cypressfinaid
Phone: (714) 484-7114
For more information regarding the Campus and Coronavirus Updates and Planning, please visit: cypresscollege.edu/coronavirus/
Cypress College Complex (Building 6), 1st Floor, Room 120
|Monday||8 a.m. – 6 p.m.|
|Tuesday||8 a.m. – 6 p.m.|
|Wednesday||8 a.m. – 6 p.m.|
|Thursday||8 a.m. – 6 p.m.|
|Friday||8 a.m. – 5 p.m.|
T: (714) 484-7114