Caring Campus


About

In early 2020, Cypress College was selected to participate in Caring Campus, an initiative of the Institute for Evidence-Based Change (IEBC) funded by
the California Community Colleges Chancellors Office. Professional Classified Staff members applied and were selected by college leadership to
represent their department in this effort.

Caring Campus engaged and supported these professional staff members in developing behavioral commitments to ensure that students feel welcomed
and connected to our college. Research has shown that students who feel connected to their college are more likely to persist and, in turn, complete.
This program guides student services and operational department staff in developing strategies that can easily be implemented campus-wide by all staff members. Unlike typical “one and done” professional development, IEBC uses a facilitated coaching model.

On June 25, 2020, the IEBC team met virtually with college leadership in advance of the first coaching session to ensure the president and cabinet,
department leadership, and others understood the Caring Campus process and their role. This helped ensure leadership supports the initiative,
understood what was expected of their participating staff, and provided the resources and support required for successful implementation and
institutionalization.

Following the leadership orientation, IEBC coaches engaged with staff in four virtual coaching sessions. Staff from all student-facing departments and divisions were invited to attend. At the first coaching session, staff were oriented to the Caring Campus initiative and identified the general (campus-wide) behavioral commitments regarding interacting with students and strengthened their connection to the college. In the second session, professional staff drafted implementation plans for the agreed-upon general behavioral commitments and identified department specific behavioral commitments and implementation plans. In the third session, staff finalized their implementation plans and created monitoring plans so they will be able to know if behaviors are being enacted. In the fourth session, staff created communication plans for four target audiences (fellow staff, faculty, leadership, and students). Leadership and staff came together on October 12, 2020, for a virtual joint session to review the work and plan for institutionalization and sustainability. Staff presented their finalized implementation, monitoring, and communication plans to leadership, who identified ways to use their positions to assist in supporting, monitoring, and celebrating the work of professional classified staff toward institutionalization of the efforts at Cypress College.

Members

Belinda Allan*Career Center
Sarah BarrigaL/LRC
Ashley BerryEOPS
Mohammad ChaudryBursar
Diana DomingoHealth Science
Temperence DowdleAssessment
Angela EllisonHealth Science
Ayman GadallaBUS/CIS
James GaribaldA&R
Taylor GarrettAcademic Computing
Brian GomberM&O
Angela HaughInstitutional research
Cari Jorgensen*Campus Communications
Summer JusticeDSS
Vivian KimInternational Students
Evelyn LindleyTitle V
Cindy LopezL/LRC
Nishad MaratheFinancial Aid
Christy MontenegroA&R/Vets
Gloria OrtegaVPSS Office
Dominique SomoanoCTE
Jodie ThomasHealth Science
Tayler ThomasAthletics/KIN
Chelsea TruongFinancial Aid
Anne-Marie ValadezCampus Safety
Julie VorathavornHealth Center
*Current Leaders

Meetings

Caring Campus meetings are held at 9 a.m. on the second Tuesday of every month. If you’d like to join, or would like more information, please email us at caringcampus@cypresscollege.edu.


What is Caring Campus?

  • An intentional, college-wide, and campus-specific commitment to our students
  • This campus initiative enhances our dedication and implementation of existing student engagement initiatives such as Guided Pathways

Why Caring Campus?

This initiative is:

  • Rooted in behavioral-based commitments
  • Developed by classified professionals
  • Implemented by all Cypress College staff
  • Grounded in a commitment to increasing student connectedness with our college

Commitments

The Caring Campus cohort created three commitments to be implemented and used throughout campus to enhance student experience and success. These commitments were a resource guide, warm welcome and referral, and availability to students.

Resource Guide

The resource guide was created to ensure staff across campus are able to readily assist students. The guide provides information on the various departments and offices across campus so that staff can point students in the right direction. Access the resource guide at the button below.

Warm Welcome & Referral

What is the warm welcome and referral?

When on campus, introduce yourself to the student(s), offer a map to show them where to go if your office is not the correct place, or, if you have time, walk the student to where they need to be.

When responding to a student via email, connect the student with the appropriate campus location by sending an introduction email on behalf of the student. Copy the student on the email and follow up afterward.

Availability to Students

Availability to students is very important to student success.

Being available to students while on campus means checking and updating department voicemails with instructions on how to access departments and checking emails daily.

Being available to students virtually consists of reaching out to students by phone, Cranium Cafe chat, and email, especially when students need immediate assistance.

The goal is for a student to be able to reach someone on campus at all times during business hours.


Contact Caring Campus

E: caringcampus@cypresscollege.edu