Frequently Asked Questions


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General Questions

How do I start at Cypress College?

Completing the application for admission is your first step.

What happens next?

Take the assessment, go through orientation, and meet with a counselor.

Can I apply at Cypress College even though I’m still in high school?

Yes. You’ll need to fill out the regular application for admission and the Special Admit application. Enrollment fees are waived for high school students. (NOTE: If you are a high school senior and you will be graduating before the semester starts, you DO NOT need to complete the Special Admit application.)

How will I know when I can register for classes?

You will receive a specific date and time for registration by mail. At or after that time, you may log in to myGateway to register for your classes.

I took classes at Cypress (or Fullerton) College a while back, but haven’t attended for longer than a semester. Do I have to reapply?

Yes, if you have not taken classes for a semester or longer you will have to reapply.

How can I request my transcript?

You may request transcripts online even if you attended prior to their electronic availability, you have an attachment, and/or you want to send your transcript electronically.

I am veteran/spouse of a veteran. How do find out about Veteran’s affairs/benefits/priority registration?

Please inquire with the Veterans Resource Center .

I need a verification. Where can I get one?

Most verifications can be processed through the National Student Clearinghouse. If you need a letter of non-enrollment please contact (714) 484-7346, or email us at admissions@cypresscollege.edu.

Holds for Unpaid Balances

What is a UB hold and what does it do?

An Unpaid Balance Hold, aka UB Hold, is placed on a student’s myGateway account if they owe more than $100 in fees. The UB Hold prevents students from dropping or adding a class. For students who owe less than $100, the district will not place a hold, and although this debt is expected to be paid, the student may move forward with adding and dropping classes as usual.

Who do I contact if I have a question?

Will I be dropped if I have a UB Hold?

No. Students will not be dropped from classes, but they will be prevented from adding or dropping classes. They will also be prevented from registering for future classes. For example, they will be prevented from attending in the summer or fall terms until their balance is paid.

What can I do if I need to drop a class immediately?

How do I find out details about my unpaid balance?

Students will be notified by email if they have a hold. They will also see that they have a hold due to an unpaid balance in myGateway. First click on “Registration Tools.” From there you can view your hold under “Check for Holds” and view the amount you owe under “Pay Account Balance.”

How long does it take for my hold to be removed?

After a balance is paid, it could take 24 hours for a hold to be removed.

Can I make a partial payment?

A student may make payments incrementally in myGateway, but partial payments do not remove holds until the balance falls below $100. Students may contact the Cypress College Bursar’s Office or Admissions & Records for assistance.

Is there a payment plan available?

Payment plans are now available to students who need an option for paying course and tuition fees/credit unit fees not covered by Financial Aid and/or other sources. Cypress College is now using Nelnet as our payment plan provider.