Accommodations and Services

How to Request Accommodations

You no longer need to contact DSS to request your Accommodations and Services Agreement (ASA). However, please remember you will need to update your DSS file with a counselor every summer or fall prior to requesting accommodations for the rest of the year. To request your ASA, all you need is an electronic device with internet access. When you visit your Charger Access student portal, you will select the accommodations you require and courses/instructors to which you will send your ASA. Please read below for step-by-step instructions. You may also click the link for a Step-by-Step guide with pictures.

As always, contact DSS if you run into problems or have questions related to accommodation requests. DSS staff and faculty are always ready to step in and help. You may contact DSS by calling (714) 484-7104, emailing, or chatting through Cranium Café at

  1. Visit the DSS website at Click on “Charger Access Student Portal.”
  2. At the welcome page, click on the “Request Accommodations” icon.
  3. Login using your myGateway ID and password.
  4. View the list of courses in which you are formally enrolled. Click on “Request” next to the course for which you will request accommodations.
  5. Next screen provides the complete list of accommodations for which you are approved. Pay close attention when selecting a classroom (C) or testing (T) accommodation. If you see an accommodation listed twice, this means you have been approved for it in the classroom (C) and for testing (T).
  6. Next, check mark whether your accommodations are correct the way they are, or if you need to request an accommodation for which you have not yet been approved.
  7. Read the testing policy and check mark “I agree.” Click on “Submit.”
  8. You will then be returned to the course listing page. Follow the same steps above to request accommodations for other courses. You may also view your ASA from this page by clicking on “Get Letter.”

Alternate Media

Alternate media generally refers to text or other materials produced in a specialized format intended for use by persons with disabilities. Types of alternate media include, but are not limited to, Braille, large print, audio material, electronic text (PDF or Word/RTF), and tactile graphics.

Procedure for using this service:

  • Meet with your DSS Counselor to determine eligibility for alternate format accommodations.
  • Purchase the textbook. Make sure to keep the receipt.
  • Contact Steve Auger, Alternate Media Specialist. The Alt Media Specialist will request a copy of the textbook proof of purchase (receipt).
  • Sign an agreement to refrain from sharing text or other alternate format materials with others and to adhere to all pertinent copyright laws

Alternate Media Request Timeframe

Charger Lift

Need a lift? Free on campus transportation for students with permanent or temporary physical disabilities. Call Campus Safety for a ride at (714) 484-7387.

Equipment Loans

DSS offers selected equipment on loan for one semester at a time.  This includes:

  • Audio Recorders
  • Livescribe Smartpen
  • Portable Video Magnifiers

Sign Language Interpreting

An Interpreter will be provided through the DSS office for students who are deaf or hard of hearing and who wish to use sign language as their primary and preferred mode of communication. Interpreting services must be requested from DSS as soon as a student registers for a class and no later than two weeks before the start of classes. The student must request services for field trips, on-campus appointments, and or campus plays/concerts no less than two weeks before the event. Students may request services at or by submitting an Interpreter Request Form that is available in the DSS office. The student will be asked to read and sign a Student Contract for Interpreting Services prior to receiving the service.

Note-Taking Assistance

A DSS Counselor or LD Specialist may determine and approve that a student requires note-taking assistance (shared notes) as an accommodation. If approved, the student will be instructed to meet with a Student Services Specialist to request shared notes. The note taker is usually another student in class who volunteers his/her services by providing the DSS student a copy of his/her lecture notes. NCR paper is available for the volunteer note taker. If the notes are inadequate or illegible, or if the note taker is frequently absent, the DSS student should visit DSS staff so they may review the situation. If a volunteer note taker cannot be located in a timely manner, the DSS student should inform DSS immediately. DSS will either contact the instructor or loan the DSS student an audio recorder. Note taking assistance is not a substitute for attending classes. Students must attend class in order to get notes. The shared notes accommodation does not replace the DSS student’s responsibility to pay attention, participate, and to ask for clarification, if needed.

Priority Registration

Student registered with DSS may be eligible to participate in advanced registration for courses. In order to qualify for priority registration, students must have completed the college assessment, orientation, and have met with a DSS counselor. Once a student has completed these requirements, an active case file should be on record with DSS a minimum of two weeks prior to the first day of registration. Continuing students must update their files in the summer or fall of each year in order to maintain access to priority registration. Additionally, continuing students must have a comprehensive Student Educational Plan (SEP) on file after he/she has completed 15 units of coursework. This SEP is developed by the student and counselor. To receive priority registration as a continuing student, a student must be in good academic and/or progress standing AND have completed 75% or more of your earned units with grades of A, B, C, CR, and P, AND have not earned more than 100 degree-applicable units at Cypress AND Fullerton.

High-Tech Computer Lab (HTC)

Computers with adaptive hardware/software that make them more accessible are available in the HTC located in the DSS office, CCCPLX-100. Printing is also available in the HTC. DSS HTC uses recycled paper, so if students require “new” paper, they must bring their own. All students are allowed 200 prints (pages) per semester.

Assistive Software includes:

  • Screen Reader – The computer reads aloud what is on the screen.
  • Voice Recognition – The computer types as the student talks to the computer.
  • Screen Magnifier – The computer enlarges print and graphics on the screen to a size that the student can read.
  • Closed Circuit TV Magnifier (CCTV) – Devices that enlarge printed materials through the use of a TV camera and monitor.

Learning Disability Assessment

Students who are having academic difficulties and who believe they may have a learning disability may request a learning disability (LD) screening, The DSS LD Specialist screens students to determine if they should be further assessed for presence of a learning disability or given appropriate referrals. If testing is recommended by the LD Specialist, students are scheduled for a series of appointments where they are administered standardized tests of aptitude and achievement. Testing results may determine eligibility for DSS services.

To be eligible for a learning disability screening and/or testing, a student must be enrolled in at least one course at Cypress College during the semester the student requests LD screening/testing.

For more information, contact DSS at (714) 484-7104.

Face Mask Accommodations