Frequently Asked Questions
I’m a new student and need some help getting oriented. Where do I go first?
The Student Center (Building 19) should be your first stop when you have questions. It houses Admissions & Records, where you’ll go for questions pertaining to enrollment and registration, transcripts, name and address changes, etc.; the Bursar, to pay fees; the Counseling Center, to make appointments and meet with a counselor; the Career Planning Center, to figure out your long-term path and assist with employment; and the Transfer Center, to assist with preparing to transfer to a four-year university.
Student Ambassadors are also on campus to help you with any questions you may have throughout the semester. Visit them at the Welcome Center in the Student Center at the first counter next to Admissions & Records.
I’m having a problem logging in to myGateway. Who do I contact?
How much is a semester parking pass at Cypress College, and how do I register my vehicle?
A semester parking pass costs $40 for an automobile and $20 for a motorcycle. Cypress College has an automated parking system that does not require a physical parking pass or decal. This link provides a step-by-step guide showing how to register your vehicle.
Note: This semester, there is a two-week grace period for permit enforcement at the beginning of the semester (January 28 – February 11). All other parking violations will be enforced during this grace period.
For other parking-related questions, please see the Parking FAQ.
I want to add a class, but had to go on the waitlist. What do I do?
If you’re attempting to add a class and myGateway asks for an add authorization code, it means the class is full or is not available for registration because it has already begun (or is about to begin). Distribution of these codes is at the discretion of the faculty member, and is generally done on the first day of classes. If a waitlist is available for a full class, you should be given the option to be added to it.
When you are on a waitlist (or waitlists), we strongly encourage you to check your myGateway messages channel on a regular basis. If a spot opens up for you, a notification will appear in your messages. We’ll also attempt to send you an email. However, some providers (ahem, Yahoo!) aggressively block email from cypresscollege.edu and nocccd.edu.
Waitlists expire at midnight on the day the class begins. That means that on the first day a class meets, there’s no longer a waitlist. Instead, the list is included in priority order on the instructor’s roster as a tool to help faculty with the petition process. So, if you’re on a waitlist, you’ll need to attend the first class meeting in hopes of obtaining an add code. Likewise, if you’re petitioning a class, you’ll want to arrive early to the first class meeting. Since your name isn’t on the roster or the waitlist, you’ll want to let the instructor know before class that you’re petitioning.
I need help paying for textbooks. What assistance does Cypress College offer?
There are a number of ways Cypress College helps you to be as prepared for class as possible. The Bookstore offers a textbook rental program for a number of classes offering savings up to 80%. Check to see if your course textbook is included.
The Cypress College Foundation may be able to assist you with purchasing textbooks by providing a book loan. Visit the office on the 3rd Floor of College Complex in CCCPLX-301 starting the first week of school. Call (714) 484-7126 for more information.
Finally, stop by the EOPS (Extended Opportunity Programs & Services) Office to find out if you qualify for their book service program. Call (714) 484-7368 for more information.
Does Cypress College offer scholarships?
Yes, the Cypress College Foundation offers a number of scholarships for students. Applications for the 2019-2020 school year will be available in February 2019. The Foundation Office also keeps a binder of external scholarships for students to look through year-round.
For more information, please call the Foundation office at (714) 484-7126.
I have a Saturday class. Will I need a separate parking pass?
No, the semester parking permit allows students to park on campus throughout the semester; however, please note that Cypress College is the site of a popular weekend swap meet. Parking for classes will be impacted, especially in Lots 1 and 9.
For more information, please call the Foundation office at (714) 484-7126.
Parking Registration, Where to Park, and Lot 7 Closure
After you’ve paid your all of your fees, please activate your parking permit in myGateway. Remember, your license plate is your parking permit.
Note: You may have two vehicles registered to your account, but only one vehicle may be active at a time. Please be sure the vehicle you are parking on campus is the active vehicle in your account.
If you’re a new student and unsure how to register or change your active vehicle, please refer to this guide with screenshots and tips to help you through the process.
For returning students, if you’re unsure how to renew your permit or change your active vehicle, please refer to this guide with screenshots and tips to help you through the process.
Note: Work on the new Science, Engineering, and Math Building has begun — an exciting milestone in the college’s growth and the first construction of the North Orange County Community College District’s Measure J program. The first signs of construction are the fences closing off Parking Lot 7. A similar look will adorn the pond area soon as we also get going on the new Veteran’s Resource Center and Plaza. During the construction, Parking Lot 7 will be unavailable, but the recent expansion of Lots 4 and 5 will offset the lost parking.
Lot 1 for:
- the Business Building
- CCCPLX 216 (College Complex Lecture Hall)
- administrative offices, including the Foundation Office
- the Theater
- the Bookstore
- the Student Center
- the Student Activities Center
Lot 4 for:
- Tech Ed 1
- Tech Ed 2
- Tech Ed 3
- the School of Continuing Education Building
- Gym 2
Lot 5 for:
- Gym 1
- Gym 2
- the Library/Learning Resource Center
Lot 9 (all student parking) for:
- the Humanities Building or Lecture Halls
- the Fine Arts Building
- the Theater
- the Science, Engineering, and Math Building
The California Board of Governors (BOG) fee waiver has become the California College Promise Grant (CCPG). This is only a name change. The California College Promise Grant is still focused on ensuring that students who couldn’t otherwise afford to attend college are able to pursue their higher education goals. It will still waive the $46-per-unit tuition fee for qualifying students; eligibility, as well as academic and progress requirements, will also remain the same. Students may apply for the CCPG by completing the FAFSA, Dream Act application, or the CCPG application in myGateway.
For more information, visit the Financial Aid Office page.
For all your application, course registration, academic record, transfer evaluation, and transcript needs, head on over to Admissions & Records on the 1st floor of the Student Center. Note: Cypress College Complex (Administration) houses the College President’s Office, along with other upper-level administrators and the College Foundation. For general assistance, please go to Admissions & Records or email firstname.lastname@example.org.
Be sure to purchase your textbooks and school supplies at the on-campus Bookstore! You can even order your books online and pick them up in store. Also, consider taking advantage of the Bookstore’s Textbook Rental Program where you’ll pay, on average, less than half the price of a new textbook.
Get involved with the campus community, find your passion, and make new friends!
If you require disability-related accommodations and/or services during the Spring semester, visit Disability Support Services (DSS) in CCCPLX 100 or call (714) 484-7014.
Learn more about programs to get you moving in the right direction and jumpstart your success like EOPS, Honors, Legacy, Puente, and (STEM)2! Applications for the (STEM)2 Program are being accepted until Wednesday, September 5.
Be sure to take advantage of our library and tutoring services for a successful semester!
Many Cypress College students transfer to a four-year university, or find employment right after receiving their degree or certificate. Make sure you’re on the right track by visiting counselors who will help you plan your path.
In an effort to help Cypress students focus more on succeeding in school and less on where their next meal is coming from, Cypress College is happy to offer Food Bank services in the Student Activities Center. Launched in Spring 2017, tens of students have and continue to benefit from the program. For more information, please contact Becky Rojas or Dave Okawa in the SAC.
Looking for other resources to make sure you’re starting off on the right track physically and mentally? Cypress College cares about the safety and well-being of all its students.
If you’re feeling overwhelmed, struggling with anxiety, or feeling depressed and need someone to turn to, the Cypress College Student Health Center offers free personal counseling, along with a host of other health services. Be sure to set up an appointment by calling (714) 484-7361.
Students may access a number of services and resources through myGateway, including paying for parking permits, student ID cards, and other fees; registering for classes; and checking grades.
If you are experiencing problems, including with login or PIN resets, contact the District Information Services Helpdesk at email@example.com or (714) 808-4849. For quick help, please refer to the District-provided guide below:
Register for Classes
Need to fill out your schedule, or forgot to waitlist and want to know if that class you were hoping to take opened up? Check out the Spring 2019 Open Class list.
You can register for classes without an add code up to the first day of school, Monday, January 28. Be sure to attend the first class meeting! Professors are obligated to drop students who do not attend the first class. If your class does not meet on Mondays, you do not need to attend the first Monday of the semester — just the first day of the class.
Getting to Class
How to Use an Add Code
- Login to myGateway
- Click on “Add or Drop Classes” under “Registration Tools”
- Select “Cypress College” and the term (Spring 2019)
- If adding from a waitlist, under the “Action” column change “None” to “Registered–Web” (if you’re adding a course without the waitlist, enter CRN at the bottom)
- Click the “Confirm Choices” button
- myGateway will respond by listing the course and “INCOMPLETE” in the status column
- Enter the add code in the box to the right of this
- You will now see “Registered–Web” and the date in the “Status” column
- Click “Complete Registration”
- You’ve successfully enrolled in the class
- Be sure to pay any outstanding fees
- Buen Cypress! Have a great semester