Frequently Asked Questions
I’m a new student and need some help getting oriented. Where do I go first?
The Student Center (Building 19) should be your first stop when you have questions. It houses Admissions & Records, where you’ll go for questions pertaining to enrollment and registration, transcripts, name and address changes, etc.; the Bursar, to pay fees; the Counseling Center, to make appointments and meet with a counselor; the Career Planning Center, to figure out your long-term path and assist with employment; and the Transfer Center, to assist with preparing to transfer to a four-year university.
Student Ambassadors are also on campus to help you with any questions you may have throughout the semester. Visit them at the Welcome Center in the Student Center at the first counter next to Admissions & Records.
I’m having a problem logging in to myGateway. Who do I contact?
How much is a semester parking pass at Cypress College, and how do I register my vehicle?
A semester parking pass costs $40 for an automobile and $20 for a motorcycle. Cypress College has an automated parking system that does not require a physical parking pass or decal. This link provides a step-by-step guide showing how to register your vehicle.
Note: This semester, there is a two-week grace period for permit enforcement at the beginning of the semester (August 26 – September 8). All other parking violations will be enforced during this grace period.
For other parking-related questions, please see the Parking FAQ.
I want to add a class, but had to go on the waitlist. What do I do?
If you’re attempting to add a class and myGateway asks for an add authorization code, it means the class is full or is not available for registration because it has already begun (or is about to begin). Distribution of these codes is at the discretion of the faculty member, and is generally done on the first day of classes. If a waitlist is available for a full class, you should be given the option to be added to it.
When you are on a waitlist (or waitlists), we strongly encourage you to check your myGateway messages channel on a regular basis. If a spot opens up for you, a notification will appear in your messages. We’ll also attempt to send you an email. However, some providers (ahem, Yahoo!) aggressively block email from cypresscollege.edu and nocccd.edu.
Waitlists expire at midnight on the day the class begins. That means that on the first day a class meets, there’s no longer a waitlist. Instead, the list is included in priority order on the instructor’s roster as a tool to help faculty with the petition process. So, if you’re on a waitlist, you’ll need to attend the first class meeting in hopes of obtaining an add code. Likewise, if you’re petitioning a class, you’ll want to arrive early to the first class meeting. Since your name isn’t on the roster or the waitlist, you’ll want to let the instructor know before class that you’re petitioning.
I need help paying for textbooks. What assistance does Cypress College offer?
There are a number of ways Cypress College helps you to be as prepared for class as possible. The Bookstore offers a textbook rental program for a number of classes offering savings up to 80%. Check to see if your course textbook is included.
The Cypress College Foundation may be able to assist you with purchasing textbooks by providing a book loan. Visit the office on the 3rd Floor of College Complex in CCCPLX-301 starting the first week of school. Call (714) 484-7126 for more information.
Finally, stop by the EOPS (Extended Opportunity Programs & Services) Office to find out if you qualify for their book service program. Call (714) 484-7368 for more information.
Does Cypress College offer scholarships?
Yes, the Cypress College Foundation offers a number of scholarships for students. Applications for the 2020-21 school year will be available in spring 2020. The Foundation Office also keeps a binder of external scholarships for students to look through year-round.
For more information, please call the Foundation Office at (714) 484-7126.
I have a Saturday class. Will I need a separate parking pass?
No, the semester parking permit allows students to park on campus throughout the semester; however, please note that Cypress College is the site of a popular weekend swap meet. Parking for classes will be impacted, especially in lots 1 and 9.
How do I find out about things going on around campus?
The college provides many resources for finding out about events and other ways to get involved on campus.
- The @Cypress newsletter is emailed every Monday and features important news and announcements, upcoming events, campus resources, student and faculty profiles, and employment information.
- The college website includes a comprehensive event calendar that can be sorted by day of the week, time of day, and category. Important deadlines for program and graduation applications, scholarships, financial aid, and more are also included.
- Follow us on social media! We post about upcoming events daily and post a “Happening This Week” video every Monday for a quick lowdown on all the fun events and athletics games going on each week.
- The college marquee (large digital signboard at the college’s main Valley View entrance) and reader boards in buildings around campus are convenient ways to learn about upcoming events.
- Stay connected to everything going on at the college by downloading Cypress Connect, the college’s official app! The event module is like a mini version of the college event calendar in your pocket, and helpful push notifications will remind you about important events and deadlines as they near.
After you’ve paid all of your fees, please activate your parking permit in myGateway. Remember, your license plate is your parking permit.
Note: You may have two vehicles registered to your account, but only one vehicle may be active at a time. Please be sure the vehicle you are parking on campus is the active vehicle in your account.
If you’re a new student and unsure how to register or change your active vehicle, please refer to this guide with screenshots and tips to help you through the process.
For returning students, if you’re unsure how to renew your permit or change your active vehicle, please refer to this guide with screenshots and tips to help you through the process.
Note: Work on the new Science, Engineering, and Math Building and Veterans Resource Center has begun — an exciting milestone in the college’s growth and the first two construction projects of the North Orange County Community College District’s Measure J program. During the construction, Lot 7 will be unavailable, but the expansion of lots 4 and 5 offset the lost spaces and increased overall parking.
Lot 1 for:
- the Business Building
- CCCPLX-216 (College Complex Lecture Hall)
- administrative offices, including the Foundation Office
- the Theater
- the Bookstore
- the Student Center
- the Student Activities Center
Lot 4 for:
- Tech Ed 1
- Tech Ed 2
- Tech Ed 3
- North Orange Continuing Education’s Cypress Center
- Gym 2
Lot 5 for:
- Gym 1
- Gym 2
- the Library/Learning Resource Center
Lot 9 (all student parking) for:
- the Humanities Building or lecture halls
- the Fine Arts Building
- the Theater
- the Science, Engineering, and Math Building
The Financial Aid Office (FAFSA School Code 001193) is located in CCCPLX-120 and is one of many student services available at Cypress College. Obtaining a college education is one of the most important investments you will make in your lifetime and Cypress College strongly encourages you to apply for financial aid and use the college website to navigate the various resources available to you. The Financial Aid Office staff is available to assist with questions or concerns you may have as you complete the application process.
California College Promise Grant
The California College Promise Grant (CCPG) is focused on ensuring that students who couldn’t otherwise afford to attend college are able to pursue their higher education goals. It waives the $46-per-unit tuition fee for qualifying students; eligibility, as well as academic and progress requirements, are available here. Students may apply for the CCPG by completing the FAFSA, Dream Act application, or the CCPG application in myGateway.
Anaheim Pledge & North Orange Promise Programs
The Anaheim Union Educational Pledge is a collective designed to transform the lives of students through education and economic advancement. This program guarantees all eligible Anaheim Union High School District (AUHSD) seniors one-year of free tuition to attend their freshman year at Cypress College, Fullerton College, or North Orange Continuing Education (NOCE).
Beginning in fall 2019, the North Orange Promise Program offers a tuition-free college experience for allM/em> first-time, full-time college students attending Cypress College, Fullerton College, and North Orange Continuing Education.
Under the program, students who meet eligibility requirements will receive one year of their education completely free of tuition and health fees. Students must be:
- First-time college students
- High school graduates or accepted equivalency
- A California resident, AB540 or DREAM approved applicant
Once accepted into the North Orange Promise Program, students (at a minimum) must:
- Enroll full-time for at least 12 units in fall and spring semesters
- Complete a current financial aid (FAFSA/CADAA) application
- Develop a Student Education Plan with the help of our college counseling team
- Earn a minimum 2.0 grade point average in the fall semester to maintain status for the spring
For more information about financial aid, visit the Financial Aid Office pages.
Student Support and Resources
Admissions & Records
For all your application, course registration, academic record, transfer evaluation, and transcript needs, head on over to Admissions & Records on the 1st floor of the Student Center. Note: Cypress College Complex (Administration) houses the College President’s Office, along with other upper-level administrators and the College Foundation. For general assistance, please go to Admissions & Records or email firstname.lastname@example.org.
Associated Students, Clubs, and Student Activities
You’ll find a number of opportunities to get involved on campus, find your passion, and make new friends along the way. Join Associated Students, the college’s student government body; find a club that fits your interests; and relax and unwind in the Student Activities Center on the 2nd floor of Gym 2.
Be sure to purchase your textbooks and school supplies at the on-campus Bookstore! You can even order your books online and pick them up in store. Also, consider taking advantage of the Bookstore’s Textbook Rental Program where you’ll pay, on average, less than half the price of a new textbook.
At Cypress College, the safety of our students, staff, visitors, and guests is paramount. Campus Safety officers patrol the campus 24/7 and provide a variety of services, including safety escorts, vehicle assistance, reports and investigations, and emergency telephones with quick access to Campus Safety personnel. Emergency procedures are also available through Campus Safety.
Lose something on campus? Head to Campus Safety for the Lost and Found. A log is available online with a list of the latest items found around campus.
Counseling and Student Development
At Cypress College, we want to help you find your passion and forge a path to educational, personal, and professional success. We are with you on your journey from the very beginning, and provide a variety of counseling and student development resources. Start by meeting with a counselor to create your student educational plan. Once you’ve decided on your major, you will be assigned a counselor who is dedicated to your area of study and available in your division’s office. Express counseling is available in the Student Center for those still exploring their educational options and for general registration and other questions.
Planning to transfer to a four-year college or university after completing your studies at Cypress? The Transfer Center will help you explore your options and prepare for transfer with tailored counseling, application assistance, and scholarship information. Workshops and advisor appointments with representatives from various public and private in- and out-of-state colleges and universities are available throughout the semester, and university tours are also offered at select times.
If you’re unsure about your path, visit the Career Planning Center (CPC) to discover your interests, values, skills, strengths, and personality; explore college majors, career pathways and occupations; research education and training options, identify and enhance your transferrable skills; improve your online presence, personal brand, networking skills, and much more! The CPC holds in-person workshops throughout the semester, but also offers online workshops you can access at any time.
Disability Support Services
If you require disability-related accommodations and/or services during the fall semester, visit Disability Support Services (DSS) in CCCPLX-100 or call (714) 484-7014.
In an effort to help Cypress students focus more on succeeding in school and less on where their next meal is coming from, Cypress College is happy to offer Food Bank services in the Student Activities Center. Launched in spring 2017, hundreds of students have and continue to benefit from the program. For more information, please contact Jay Shonkwiler or Dave Okawa in the SAC.
Looking for other resources to make sure you’re starting off on the right track physically and mentally? Cypress College cares about the safety and well-being of all its students. If you’re feeling overwhelmed, struggling with anxiety, or feeling depressed and need someone to turn to, the Cypress College Student Health Center offers free personal counseling, along with a host of other health services. Be sure to set up an appointment by calling (714) 484-7361.
In the Learning Resource Center, the English Success Center (ESC) is available for 15-minute drop-in English tutoring sessions; Directed Learning Activities (DLAs) and workshops; and a dedicated computer lab. The Math Learning Center (MLC) provides free math tutoring in group and limited one-on-one sessions. Computers, tutorial software, video lectures, and current texts and solution manuals are also available.
Need tutoring help on the go? Cypress College also offers access to online tutoring through Smarthinking. Connect with an expert tutor for a drop-in session 24/7, schedule an appointment in advance, submit writings for detailed review, or ask a question offline. No special software installation or equipment needed.
Special Programs and Learning Communities
Learn more about programs to get you moving in the right direction and jumpstart your success:
- EOPS for students with economic, linguistic, and educational challenges to succeed in higher education (still accepting applications for fall);
- Honors for enriching your education through small classes enhanced by service learning experiences, research opportunities, and field trips;
- Legacy for learning through collaborative activities drawn from the African-American experience (applications for 2019-20 school year accepted until August 26);
- Puente for a learning community that helps you gain skills and information to succeed while exploring the rich Latino culture;
- (STEM)2 for those interested in a STEM-related career (accepting applications through Wednesday, September 4);
- Study Abroad for earning college credit while studying and traveling abroad; and
- a number of other programs.
Students may access a number of services and resources through myGateway, including paying for parking permits, student ID cards, and other fees; registering for classes; and checking grades.
If you are experiencing problems, including with login or PIN resets, contact the District Information Services Helpdesk at email@example.com or (714) 808-4849. For quick help, please refer to the District-provided myGateway help guide.
Register for Classes
Need to fill out your schedule, or forgot to waitlist and want to know if that class you were hoping to take opened up? Check out the Fall 2019 Open Class list.
You can register for classes without an add code up to the first day of school, Monday, August 26. Be sure to attend the first class meeting! Professors are obligated to drop students who do not attend the first class. If your class does not meet on Mondays, you do not need to attend the first Monday of the semester — just the first day of the class.
How to Use an Add Code
- Login to myGateway.
- Click on “Add or Drop Classes” under “Registration Tools.”
- Select “Cypress College” and the term (Fall 2019).
- If adding from a waitlist, under the “Action” column change “None” to “Registered–Web” (if you’re adding a course without the waitlist, enter CRN at the bottom).
- Click the “Confirm Choices” button.
- myGateway will respond by listing the course and “INCOMPLETE” in the status column.
- Enter the add code in the box to the right of this.
- You will now see “Registered–Web” and the date in the “Status” column.
- Click “Complete Registration.”
- You’ve successfully enrolled in the class.
- Be sure to pay any outstanding fees.
- Buen Cypress! Have a great semester.